Tag Archives: decision making

Insights on Leadership from Inc

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A recent article in Inc magazine, Bob Sutton was asked some interesting questions about leadership…here some of what he had to say. “In tough times, what leadership traits are the first to go out the window? The ability to look at things in a cognitively complex way. The more stress you are under, the more you oversimplify things. You tend to grab the first decision. It’s really easy to become selfish and stupid. Look at Tony Hayward’s performance after the BP oil spill.” This quote really spoke to me. Mr. Sutton’s comment is really a combination of two things – (1) decision making and (2) character development. I’ve recently been involved in some executive coaching. Read more [...]
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Belief and the Decision Making Process

by Posted under Small Business, Social Media | No Comments
Today is Easter and I’m thinking about the concept of belief. A belief is defined as “Something one accepts as true or real; a firmly held opinion or conviction.” If you believe something is true, your behavior should reflect that belief. If you believed you were going to die next week, you would do things differently. Belief is connected to behavior. Most businesses would say that their customers are really important. I think if you asked most small business owners they would say that customer satisfaction is a strongly held conviction. Yet when you begin looking under the hood, you find that is not the case. In other words, their expressed beliefs (customers are really important) Read more [...]
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